About
The Kenya Wildlife Service (KWS) conserves and manages Kenya’s wildlife for the Kenyan people and the worldKWS manages about 8 per cent of the total landmass of the country. This land contains 22 National Parks, 28 National Reserves and 5 National SanctuariesIn Kenya, the environment and tourism have always been inextricably linked, and this is a truly symbiotic relationshipGenuine eco-tourism means tourism that has no negative impact on eco-systems, and positively contributes to the destination on a social and environmental levelThe terms and conditions below are applicable to the KWS staff and external clients/ guests.Booking Policy Any cancellation by the client will be charged a cancellation fee as below; Time of cancellationCancellation fee per unitA31- 60 days25% of the depositB15- 30 days50% of depositC14-7 days75% of depositD0-7 days100 % of the total accommodation feeE"No-show"100 % of the total accommodation fee Processing of RefundClient requests for a refund in writing and attach the original receipt of the paymentMarketing & Business Development shall ascertain that the client did not utilize the service/facility and request Finance in writing to process refundFinance shall process the refund to the client in accordance with the cancellation policy and the refund process takes two weeks. © 2018 Kenya Wildlife Service ,
